I have been playing catch-up all day. My time spent away from work is showing in the piles on my desk and a to-do list that seems never ending. I started on one project - my least favorite- and while I was steadily working my way through a mail campaign list, a representative from a magazine starts emailing and calling asking for an ad that is obviously due, though when I bought the ad on Friday the art due date wasn't mentioned. I didn't answer the phone. I didn't respond to his email. He just kept emailing - over and over. Then he emailed and asked if I needed help with the ad.
I'm not sure why, but the last email struck a nerve. I clicked the respond button and tapped out a pert and somewhat snarky retort in which I may have mentioned the insignificance of his publication. Then, I clicked send.
For some unknown reason the email system had a momentary glitch and I got a warning asking if I'd like to send the mail later or use one of my other servers. REPRIEVE! I immediately deleted the email and started working on the ad because I knew he was just doing his job and though there was an obvious miscommunication about the art deadline, it was probably not his fault. I have since emailed the ad with a short note thanking him for his patience.
I'm glad I got a second chance. But isn't that weird?? What are the chances that an email doesn't go through right at the moment you said something totally unprofessional and completely inappropriate?